MSPs are losing clients over cybersecurity concerns

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MSPs are losing clients over cybersecurity concerns

MSPs are finding that fear, uncertainty, and doubt prove to be the biggest obstacles for keeping customers engaged in a world besieged by cybersecurity issues

For most MSPs, competition was assumed to be the biggest threat for retaining customers. MSPs had to deal with the uncertainty that there may be someone out there who could perform services faster, better, and cheaper. Yet, that fear may be misplaced, as another threat manifests in the battle to retain market share. A recent survey and report by market research firm VansonBourne casts some light on the implications of cybersecurity practices and why those practices may cause customers to fire...

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