MSPs and solution providers have come to love remote control applications as a means to reach out and troubleshoot client PCs. After all, any tool that can eliminate a site visit can save time, reduce costs, and ultimately service a client better. Remote control applications have become almost ubiquitous for support staff, as well as help desks and are often integrated directly into a remote monitoring and management platform or an ITSM (IT Systems Management) tool. Those tools include the likes...
CPI to hold virtual cybersecurity Deskflix event on Wednesday 8 July, bringing together cybersecurity channel leaders across the European IT industry
The German MSP and one of its key vendors, StorageCraft, give CPI an update on how the German managed services market is faring, amid calls for longer-term flexible working infrastructures
Dutch MSP sells stake to Quadrum Capital as it looks to accelerate growth strategy
French IT powerhouse unveils new emissions targets, and challenges peers to match them
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Attackers claim to have stolen 100GB of files from Xerox, according to media reports
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Marta Martínez appointed as CEO of EMEA as predecessor Martin Jetter moves into chairman role
£1.32bn UK comms giant lands in Germany buying up an 80 per cent stake in HFO