Articles by Jessica Meek
MSPs 'behind the ball' with cybersecurity and struggling with the pressure
MSP and ConnectWise exec discuss security pressures, readiness and tackling the issue
'In a week or two it will blow up' - US MSPs on how they're preparing for mass disruption
From supply chain issues, gearing up to work remotely and planning for the future, MSPs talk to CPI about handling COVID-19 disruption
Partners weigh in on HP's Xerox U-turn: HP's bleeding cash on print and supplies and they need to fix it
Partners discuss their thoughts on HP’s apparent change of heart and the future for a merged entity
How shadow IT created multi-cloud by accident
As multi-cloud environments continue to grow, are they part of an intentional business strategy or an unintended consequence of operations?
How MSPs are getting high on Colorado's $1bn cannabis industry
A booming cannabis trade in Colorado has opened an unexpected new stream of business for MSPs
US State Survey: How North Carolina's booming economy has shaken up the MSP space
Local MSPs talk to CPI about how to take advantage of a business boom in North Carolina
Top six cybersecurity trends that will dominate 2020
We speak to MSPs and security experts to bring six key security trends for 2020
'Caveman, cumbersome and clunky' - Is multi-factor authentication fit for purpose?
MSPs lay out the flaws with multi-factor authentication and why there's room for huge improvement
Herjavec Group: Involve customers in your business strategy or they'll drift away from you
Scaling, automation and maturing customers must also be addressed, VP says
Is customer experience 'a game changer' for MSPs?
Do NPS scores and customer feedback forms really matter to the managed services community?
'I think this could be a move out of desperation': Partners react to Xerox's potential hostile takeover of HP
Partners suggest that a lack of emerging tech in either portfolio raises questions for any future mega-merger
Optiv confirms 'temporary' shutdown of UK business
European acquisitions remain on the table, cybersecurity giant says
Five basic cybersecurity mistakes most MSPs are still making
CPI talks to MSPs across the US to bring you five basic security pitfalls many MSPs are still falling into
US State Survey: Five key business challenges keeping Illinois MSPs up at night
From freezing temperatures to high taxes, we break down the five key business challenges impacting MSPs in Chicago and the Illinois state
'Private equity isn't magic fairy dust' - MSPs react to Tech Data's $5.4bn acquisition by Apollo
What does all this PE money flowing into the channel mean for traditional players?
Ax customers that are not a cultural fit, channel exec warns
Risky customers can drag down the whole business
Vendors are lacking in partner enablement, says ConnectWise CCO
Long-time ConnectWise exec says partner engagement will be a key area of improvement
Partners react to ConnectWise's Continuum acquisition
CPI takes the pulse after ConnectWise claims its buy will make it a more complete services platform for the channel
'Ton of opportunity' still for VARs, says ConnectWise's Sorensen
Head of ConnectWise peer groups discusses where the opportunities lie for VARs
Continuum partners asked to 'wait and see' by former CEO
Michael George tells concerned Autotask partners to be patient and reveals what his future will hold once he leaves Continuum
'We're bringing a knife to a gun battle' - ConnectWise founder Bellini plans to create a new 'cybersecurity language'
Bellini talks tackling cybersecurity threats and new initiative for open source security language
'I'm not seeing it yet' - MSPs weigh up success of cloud vendors in the channel
Though the major vendors are innovating at a 'lightning pace', elements are still 'poorly thought through', cloud partners tell us as the deadline for entries into the CIAs approaches
From automation to new ways of leadership: How three US MSPs are innovating their businesses
As we head towards the deadline for entries into the CIAs, we talk to channel partners who are reaping the benefits of innovative approaches to their business
Shadow IT, professional services and the channel - what does it all mean?
As MSPs and VARs continue to be squeezed from every angle, what should they be doing to ensure they don't get swallowed up by the crowd?