Author profile

Jessica Meek

Jessica Meek is responsible for overseeing all editorial content for Channel Partner Insight in the U.S. 

Articles by Jessica Meek

Managed Service Provider (MSP)

MSPs 'behind the ball' with cybersecurity and struggling with the pressure

MSP and ConnectWise exec discuss security pressures, readiness and tackling the issue

clock 25 March 2020 • 4 min read

Managed Service Provider (MSP)

'In a week or two it will blow up' - US MSPs on how they're preparing for mass disruption

From supply chain issues, gearing up to work remotely and planning for the future, MSPs talk to CPI about handling COVID-19 disruption

clock 16 March 2020 • 8 min read

Vendor

Partners weigh in on HP's Xerox U-turn: HP's bleeding cash on print and supplies and they need to fix it

Partners discuss their thoughts on HP’s apparent change of heart and the future for a merged entity

clock 27 February 2020 • 3 min read

Vendor

How shadow IT created multi-cloud by accident

As multi-cloud environments continue to grow, are they part of an intentional business strategy or an unintended consequence of operations?

clock 03 February 2020 • 5 min read

Managed Service Provider (MSP)

How MSPs are getting high on Colorado's $1bn cannabis industry

A booming cannabis trade in Colorado has opened an unexpected new stream of business for MSPs

clock 30 January 2020 • 7 min read

Managed Service Provider (MSP)

US State Survey: How North Carolina's booming economy has shaken up the MSP space

Local MSPs talk to CPI about how to take advantage of a business boom in North Carolina

clock 16 January 2020 • 9 min read

Solution Provider

Top six cybersecurity trends that will dominate 2020

We speak to MSPs and security experts to bring six key security trends for 2020

clock 02 January 2020 • 7 min read

Managed Service Provider (MSP)

'Caveman, cumbersome and clunky' - Is multi-factor authentication fit for purpose?

MSPs lay out the flaws with multi-factor authentication and why there's room for huge improvement

clock 18 December 2019 • 8 min read

Managed Service Provider (MSP)

Herjavec Group: Involve customers in your business strategy or they'll drift away from you

Scaling, automation and maturing customers must also be addressed, VP says

clock 13 December 2019 • 3 min read

Managed Service Provider (MSP)

Is customer experience 'a game changer' for MSPs?

Do NPS scores and customer feedback forms really matter to the managed services community?

clock 29 November 2019 • 9 min read