Managed Service Provider (MSP)
MSPs: Is your outsourced helpdesk making you a commodity?
Today's MSP must deliver stellar customer experiences, especially in this fast commoditization of the market. Master service providers strive to build a commonality they intend to scale. This commonality is destroying the originality of the MSPs they...
Darwinism at play? US partners claim Microsoft's IUR move will thin the tech giant's herd
Some US partners are paring back internal use of licenses, while others look forward to competitors exiting Microsoft's ecosystem after IUR bombshell
MA Polce's president answers our five crucial questions for MSPs
Winner of MSP of the Year award at CPI's MSP Innovation Awards in New York, MA Polce's president Michael A. Polce answers our five crucial questions for MSPs
MSPs don't need a cloud 'story' to be successful - Quest Technology Management CEO
MSP boss warns against placing all of your bets on AWS or Azure
Master IT service providers: Will they continue being the masters?
CPI contributor Ray Stasieczko argues that master MSPs will lose relevance as the IT channel matures
Proact: 'Spain will be our only sale. We're going to focus on Germany instead'
The Nordic integrator tells CPI why it's just sold off its Spanish subsidiary, and that a future acquisition in Germany or the Netherlands is part of its strategy moving forwards
Insight-PCM deal raises customer, staff and saturation questions for the US channel
Channel players highlight where they expect to see the impact of this week's mega-merger
US State Survey: Four things you need to know about how business works in Michigan
We talk with state-wide players to find out the top pain points for MSPs in the Wolverine State
WATCH: Thales VP on where MSPs should be investing, and the top security threats out there today
VP of business development, cloud protection and licensing at Thales gives his take on how the MSP space is evolving
Windows 7 end of life: Is it time to look at alternatives to Microsoft?
Solution providers could move to alternative desktops such as Crome or Linux to combat the demise of Windows 7 and other Microsoft software packages
WATCH - The killer question: What will a typical MSP look like in five years' time?
Channel Partner Insight's recent European MSP Innovation awards were chock full of MSP bosses. We grabbed some of them to find out how they think their propositions will need to evolve over the next five years
CPI European MSP Innovation Awards 2019 in photos
View all the photos and winners photos from our MSP Innovation Awards event in London
European MSP Innovation Awards 2019 - WINNERS!
Channel Partner Insight held its inaugural European MSP Innovation Awards last night. We're delighted to share our list of winners
Why Zero Trust solutions are vital in hybrid IT
With one report stating 91 per cent of firms are planning to increase secure access spend in the coming months, Zero Trust solutions prove invaluable for MSPs in hybrid IT
CPI Explainer: How should the channel respond to the rise of vendor marketplaces?
Perceived as a threat by some, and a 'profound' change by others, CPI speaks to the principal vendors and channel partners to ask how they should respond
A close look at workflow automation: Could it become the next hosted service opportunity?
With around 40 per cent of data science tasks are set to be automated by 2020, US contributor Frank J. Ohlhorst asks how designing workflows could fit into the channel's proposition
MSP Innovation Awards New York: WINNERS
We are pleased to share our winners and highly commended winners of this year's MSP Innovation Awards in New York
Xerox's channel exec answers our five crucial questions for MSPs
Winner of Best Practice at the MSP Innovation Awards in New York, Xerox channel exec Jim Joyce answers our five crucial questions for MSPs
Thales wins Best Project at CPI's MSP Innovation Awards in New York
We breakdown why Thales was chosen for the Best Project award
SherWeb answers our five crucial questions for MSPs
Winner of the MSP Ally of the Year award at our MSP Innovation Awards in New York, we put our five crucial questions to SherWeb's account executive Nicholas Ford
ESET wins Best Marketing Initiative at CPI's MSP Innovation Awards in New York
We breakdown why ESET was chosen for the Best Marketing Initiative Award
SherWeb wins MSP Ally of the Year at CPI's MSP Innovation Awards in New York
We breakdown why SherWeb was chosen for the MSP Ally of the Year award
Thales is highly commended for Best Security Offering at CPI's MSP Innovation Awards in New York
We breakdown why Thales was highly commended for the Best Security Offering Award
Sophos wins Best Security Offering at CPI's MSP Innovation Awards in New York
We breakdown why Sophos was chosen for the Best Security Offering award
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