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      Is the channel on track for a successful transition?

      In this exclusive research report we take a look at how vendors, distributors and VARs are adapting to the new world. We explore the new set of skills, processes and tools they will need in order to execute in a way that is not only efficient but also profitable for the long term.

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      It's all about relationships: Three ways to report your way to better business relationships

      Running a successful managed services business is all about managing relationships. You need to constantly ensure you are meeting your customers' needs or they will take their IT business elsewhere. Read on to find out how.

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Managed Service Provider (MSP)

Welcome to Channel Partner Insight's MSP Hub
 
Find out what what's really shaping the managed services market today. We showcase the players across Europe and the US who are successfully winning in a disrupted market and shifting business to cloud and as-a-service models. The MSP Hub provides a platform for MSPs to discover best practices from either side of the Atlantic, providing valuable insight for one of the channel's fastest growing communities..

Top 25 defining moments for the channel in the last decade - Part one

From the end of 'booth babes' the launch of Microsoft Azure ans the passing away of a tech visionary, CPI runs through the 25 defining moments for the channel in the last 10 years

  • Solution Provider
  • 19 December 2019
'Caveman, cumbersome and clunky' - Is multi-factor authentication fit for purpose?

MSPs lay out the flaws with multi-factor authentication and why there's room for huge improvement

  • Managed Service Provider (MSP)
  • 18 December 2019
Irish players unite to create €150m-revenue powerhouse

Arkphire and Trilogy claim union is 'first major move' towards consolidation of Irish managed services space

  • Managed Service Provider (MSP)
  • 17 December 2019
European MSP Innovation Awards 2020 - ENTRIES NOW OPEN

It's time to start shouting about your managed services success stories - with a load of brand-new categories to enter!

  • Managed Service Provider (MSP)
  • 16 December 2019
Herjavec Group: Involve customers in your business strategy or they'll drift away from you

Scaling, automation and maturing customers must also be addressed, VP says

  • Managed Service Provider (MSP)
  • 13 December 2019
How Kubernetes can create opportunities for the channel

CPI contributor Frank Ohlhorst explains how SD-WAN and Kubernetes can work together

  • Solution Provider
  • 10 December 2019
Channel Innovation Awards - in photos

View all of the photos from last week's Channel Innovation Awards in New York

  • Managed Service Provider (MSP)
  • 09 December 2019
Chris Carter
Five crucial questions for MSPs - Security Channel Chief of the Year FireEye

Winner of the Security Channel Chief of the Year award at CPI's MSP Innovation Awards in New York yesterday, FireEye's Chris Carter, answers our five crucial questions for MSPs

  • Managed Service Provider (MSP)
  • 06 December 2019
Ariel Claro
Five crucial questions for MSPs - Emerging Vendor award winner Claro Enterprise Solutions

Winner of the Emerging Vendor of the Year award at CPI's MSP Innovation Awards in New York yesterday, Claro Enterprise Solution's VP of indirect channel, Ariel Cruz, answers our five crucial questions for MSPs

  • Managed Service Provider (MSP)
  • 06 December 2019
IGEL
Five crucial questions for MSPs - Cloud Innovation award winner IGEL

Winner of the Cloud Innovation award at CPI's MSP Innovation Awards in New York yesterday, IGEL senior channel director, Phil Eden, answers our five crucial questions for MSPs

  • Managed Service Provider (MSP)
  • 06 December 2019
Liem Nguyen
Five crucial questions for MSPs - Vendor Innovation award winner InfiniteIO

Winner of the Vendor Innovation award at CPI's MSP Innovation Awards in New York yesterday, InfiniteIO VP of marketing, Liem Nguyen, answers our five crucial questions for MSPs

  • Managed Service Provider (MSP)
  • 06 December 2019
Is customer experience 'a game changer' for MSPs?

Do NPS scores and customer feedback forms really matter to the managed services community?

  • Managed Service Provider (MSP)
  • 29 November 2019
Three vendors that are bringing SASE technology to the channel

Secure access service edge (SASE) technologies are quickly evolving into channel friendly platforms that can bring profits to solution providers.

  • Security
  • 29 November 2019
Optiv confirms 'temporary' shutdown of UK business

European acquisitions remain on the table, cybersecurity giant says

  • Solution Provider
  • 20 November 2019
Getronics CEO steps down amid global restructure

IT services firm to bring back Pomeroy brand to the US market as high-level execs leave the company

  • Solution Provider
  • 20 November 2019
Five basic cybersecurity mistakes most MSPs are still making

CPI talks to MSPs across the US to bring you five basic security pitfalls many MSPs are still falling into

  • Managed Service Provider (MSP)
  • 20 November 2019
US State Survey: Five key business challenges keeping Illinois MSPs up at night

From freezing temperatures to high taxes, we break down the five key business challenges impacting MSPs in Chicago and the Illinois state

  • Managed Service Provider (MSP)
  • 19 November 2019
Are your SMB customers on borrowed time?

Research by CPI, in association with Webroot, reveals MSPs are investing in security for SMB customers

  • Managed Service Provider (MSP)
  • 12 November 2019
'Ton of opportunity' still for VARs, says ConnectWise's Sorensen

Head of ConnectWise peer groups discusses where the opportunities lie for VARs

  • Managed Service Provider (MSP)
  • 04 November 2019
AWS, Azure and GCP - what we've learned from public cloud results season

Cloudreach's EMEA boss Chris Bunch explains why we shouldn't be discouraged by lower growth rates from the top public cloud providers

  • Vendor
  • 04 November 2019
Continuum and Connectwise: How do these RMM vendors fit together?

CPI contributor asks: How will Connectwise and Continuum fit together, and will it benefit MSPs?

  • Vendor
  • 01 November 2019
'There are gaps in understanding what EDR actually means'

Founder of MSP eGuard Tech Consulting Services on how to implement endpoint detection and response solutions effectively

  • Managed Service Provider (MSP)
  • 29 October 2019
Quantum computing: Are we facing another Y2K crisis?

As progress marches forward on quantum computing, many are wondering what that means for cybersecurity

  • Managed Service Provider (MSP)
  • 28 October 2019
Workflow automation: How MSPs can make money using skills they already have

As work process optimization and automation platforms evolve, solution provides will be able to leverage their skill sets to build new opportunities

  • Managed Service Provider (MSP)
  • 28 October 2019
123

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