With the first port of call for customers with a problem being an MSP's service desk, it is vital that the desk is managed to a level that won't negatively impact your relationship with your customer or...
Some say performance, others say money but it may be systems and processes that carry the day
Vendor said to be pondering move to bolster consumer unit, with PE firms also in the frame
Top European VAR Cegeka expands its Dynamic 365 business, four months after being awarded Microsoft elite membership
Channel bosses open up on why Nordic end users are willing to spend a premium, why the public sector is king, and the successes and failures of public cloud in a privacy-focused region