Barracuda's global MSP boss on partners asking for service desk help, the 'huge scramble' in the MSP market, and end user cash flow concerns
Jason Howells tells CPI that on top of the surge in service desk pressure, some of his partners are now also concerned about billing
Barracuda has seen a "huge uptake" in partners asking for help with service desk pressure, as their customers move to work remotely in their droves. It comes as some of Europe's largest partners have been telling CPI that their service desks are at "full throttle" trying to deal with surges in end-user interaction. MSP director of international business, Jason Howells, said demand on partners has been intense in recent weeks. "I totally agree with that. I think the partnerships that an MSP...
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