Uzuner Systems on why German customers no longer see MSPs as 'a necessary evil'

German MSP Uzuner Systems says one of the biggest opportunities for partners in the German managed service market is that customers no longer see MSPs as "a necessary evil". MD, Frank Rosenkranz, told CPI that he's seen a change in customer perceptions of IT support from MSPs because partners have been able to act like a safety net, helping to back up critical data during a real global crisis. "We're not just a necessary evil. We are a foundation," he said. "Because in many, many com...