Opinion: The pandemic has shown us we need to learn the lesson of centre-weighted leadership

The last few weeks have provided opportunity for us to reflect on how we've performed as a business during the pandemic. A common feature across the group is how we've focused even more on business outcomes rather than processes and tasks. To this end, our inherent structure and leadership style has allowed significant agility to respond to unforeseen events due to its cell-based, flat organisational structure where control resides both at the core and the edge. This shared and distributed...