Forrester principal analyst Jay McBain shares his top ten channel predictions

Nima Green
clock • 17 min read
Forrester principal analyst Jay McBain shares his top ten channel predictions

McBain shares his insights on the rising trends in the channel as COVID-19 continues to shape the industry

Last year ended up being a tale of two cities for the channel. On one hand, customers and governments recognized partners as an essential service and central to their ability to rapidly respond to a worsening pandemic early in the year. With catlike reflexes, the IT channel emptied the laptop supply chain and became unified-communications-as-a-service experts to deploy a new remote topology around the world. Check out how I did on last year's predictions here. The remote topology also requ...

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