Microsoft partners ask: what is happening in the O365 billing shake up?

Under new commerce experience, partners fear that they will have to absorb costs of licensing agreements if customers cannot pay

clock • 3 min read
Microsoft partners ask: what is happening in the O365 billing shake up?

Microsoft partners are seeking clarity from the vendor over proposed billing changes which would see them take on financial responsibility if their customer becomes unable to pay for their O365 licence. The vendor is currently introducing a New Commerce Experience (NCE) which includes a number of key changes for its partners. Under the new agreement, partners claim that they would have to take on the financial risk of paying the rest of a subscription if a customer was no longer able to due...

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