For the DACH section of our roundtable discussion, our panellists discuss whether one of Germany's largest providers - T-Systems - has lost customers to local resellers, and whether cautious attitudes towards cloud are changing
The German IT industry was booming in 2017, and its top resellers prospered as a result. Product sales were up on the back of hardware refreshes and it seemed the channel's top players all raked in huge growth.
But the troubles of one of Germany's largest IT providers - T-Systems - stands out as an isolated instance of one top player that failed to capitalise on an otherwise buoyant market last year.
T-Systems' EBIT plummeted €1.3bn into the red in 2017 while revenues fell at their fastest rate in recent years. The industry behemoth is on a cost-cutting drive which will see it walk away from traditional IT projects and towards business around IoT, cloud and security.
Speaking during our roundtable discussion as part of our European Elite project, in association with Agilitas, Canalys' Robin Ody suggested that UK-headquartered reseller Computacenter's German business - which saw record growth last year - profited from T-Systems' ongoing problems.
"Computacenter particularly were building out some of their services business in Germany; especially their professional services and service delivery," he said.
"As they started to pull that all together, Computacenter is now a much clearer and much more aligned business across all its divisions. Just in that action, it picked up a lot of business, particularly if you're thinking about some of the dip from the workplace business that T-Systems lost last year. Computacenter picked up some pretty strong customers there."
Our panel discussed whether traditionally cautious German attitudes towards cloud - and the potential privacy risks this entails - are beginning to give way as the industry's key providers continue to invest in a German public cloud offering.
You can watch the full video for the DACH region of our roundtable discussion here.
The discussion is part of CPI's European Elite project, in association with Agilitas, a comprehensive guide to the largest channel partners in Europe.
You can register to download our European Elite 2018 report completely free of charge here.