Opinion
Our take: Has the coronavirus really triggered a 'new normal' for the channel?
All this talk of a new world order post-COVID hasn’t materialised, argues CPI editor Josh Budd
All this talk about 'what is the new normal?' misses the point - Exclusive Networks' Barrie Desmond
Desmond argues why we should be looking to 'the next normal' rather than 'the new normal'
Five ways MSPs can save themselves from bankruptcy during the COVID-19 pandemic
With one-in-four US MSPs expected to go bust as a result of the COVID-19 pandemic, CEO and founder of GeekTek gives advice on how MSPs can emerge on the right side of that statistic
Six key things resellers must get right to survive the COVID-19 pandemic
From credit insurance to supply chains, channel consultant and ex-Avnet boss Dieter Lott argues that channel partners must stay proactive if they want to emerge from an approaching global economic crisis
Why Germany's credit insurance masterstroke is a lesson for the UK
Credit insurance expert Mike Stott on how the government needs to do more
Four free or simple things to do for effective flexible remote working and remote IT
Logicalis exec Chris Gabriel gives his advice on what tech can help effective remote working as businesses begin to urge employees to work from home
'It's high time we had some millennials in the boardroom'
Businesses must find a place for young people in C-level management if they want to thrive in a digital era, argues Ian Zein, CEO of cloud and MSP giant Sentia
What would Bill Hewlett and David Packard have done today? They would have called Carl Icahn and brought Xerox and HP together
CPI contributor Ray Stasieczko discusses argues that HP's founders would've seen the value in merger with Xerox
Are PSA and RMM platforms even relevant anymore? Yes, I am seriously asking the question
The MSP space is the Wild West once more now that new technologies are disrupting traditional models, argues MSP Revolution exec Amy Luby
Five giveaway signs that your client has a low IT maturity level
Gauging the maturity level of your customers is crucial for an MSP, claims COO of OnePath IT
The executive board's most important role of the decade? Digital trust
Chris Gabriel from Logicalis on how the board's role will change in 2020
Security in 2020 - The three security areas high on my list this year
Windows 7, connected things and the 'human vector' are all areas we should be aware of in 2020, argues Computacenter's Colin Williams
OUR TAKE: What made Thomas Volk walk away from Cancom?
The new boss of the German reseller had big shoes to fill after he replaced long-standing CEO Klaus Weinmann in 2018. CPI editor Josh Budd looks at the circumstances that could have prompted Thomas Volk to part ways with Cancom
Are master service providers profitable? Isn't it time MSPs asked?
US MSP consultant and TEASRA CEO, Ray Stasieczko, weighs in on whether MSPs should trust that their 'master MSPs' are profitable
OUR TAKE: What Tech Data's future could look like under private ownership
CPI editor Josh Budd speculates on what's in store for Tech Data once its $5.4bn deal with Apollo Global Management closes
XEROX/HP: There's a lesson here - let's thank Carl
CPI contributor Ray Stasieczko argues that activist investor Carl Icahn is changing the print channel for the better
Why the next 12 months will make or break Cisco's channel
Cisco has won the channel's loyalty with its customer experience strategy, but its biggest challenge is still to come, argues CPI editor Josh Budd
Tapping into the $39bn Zero Trust security market
There are many misconceptions with Zero Trust security. Frank Ohlhorst explains why its key for solution providers to become experts in how it works
AWS, Azure and GCP - what we've learned from public cloud results season
Cloudreach's EMEA boss Chris Bunch explains why we shouldn't be discouraged by lower growth rates from the top public cloud providers
Continuum and Connectwise: How do these RMM vendors fit together?
CPI contributor asks: How will Connectwise and Continuum fit together, and will it benefit MSPs?
'There are gaps in understanding what EDR actually means'
Founder of MSP eGuard Tech Consulting Services on how to implement endpoint detection and response solutions effectively
A customer's view on why Arrow's ITAD business was doomed to fail
US customer of Arrow explains why he thinks the distributor suddenly pulled out of the ITAD business, and why it didn't come as a surprise
MSPs: Is your outsourced helpdesk making you a commodity?
Today's MSP must deliver stellar customer experiences, especially in this fast commoditization of the market. Master service providers strive to build a commonality they intend to scale. This commonality is destroying the originality of the MSPs they...
