
Forrester says partners should buckle up for a year where frustrations will build among end users, and says automation will be a key trend to help
End user customers will have to learn to do "more with less" next year as COVID-19 weighs heavy on their IT budgets. Forrester VP and principal analyst Thomas Husson claims that end users will want to invest in technology next year to help them endure the COVID-19 crisis, but lack the budgets to do so. As a result, customers will be more demanding than ever of their IT suppliers, Husson claims. "Companies will have to do more with less meaning they will have to make some cuts and rep...
To continue reading this article...
Join Channel Partner Insight
- Exclusive news, insight and analysis for the IT channel across the US and Europe
- Gain the latest insights through market analysis and interviews with channel leaders
- Stay on top of key trends with an exclusive members-only podcast
- Breaking news stories delivered straight to your inbox daily
Already a member?