Device repair vs replacement: new Microsoft study finds one process reduces GHG emissions by more than 90 per cent

A third-party study on the tech giant’s device repairability was conducted following accusations that Microsoft ‘restricts’ its consumers’ access

Kelsey Rees
clock • 2 min read
Device repair vs replacement: new Microsoft study finds one process reduces GHG emissions by more than 90 per cent

An independent study published by Microsoft has found that device repair significantly reduces waste generation and greenhouse gas emissions (GHG) when compared with device replacement. The Summary of Sustainability Benefits of Microsoft Device Repair report written by environmental research and consulting firm Oakdene Hollins took a deep dive into the environmental benefits from improving the 'repairability' of Microsoft devices. It used Microsoft's data regarding its repair operations, but...

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